Frequently Asked Questions
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Evie’s Mobile Services, LLC provides mobile automotive repair and diagnostic services throughout our local service area in Southwest Florida. Contact us with your location to confirm availability and any applicable travel fees.
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Yes, we charge both a service call fee and a diagnostic fee.
Service Call Fee: This varies based on travel time and distance to your location. Minimum Charge $50.00
Diagnostic Fee: This covers the time and expertise required to assess your vehicle and identify the issue. This fee is separate from the service call fee and will be quoted and applied at the time of service. Minimum Charge $125.00 (First Hour Only).
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The diagnostic fee will be applied towards the repairs if the repairs are completed by Evie’s Mobile Services, LLC.
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We can discuss your symptoms and gather information to help determine the appropriate service, but an accurate diagnosis often requires inspecting and testing the vehicle in person.
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Yes, we can source the parts needed for your repair. Parts availability and pricing vary depending on the vehicle and repair.
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If we discover an issue that changes the scope or cost of the repair, we will explain what we found and obtain your authorization before performing additional work.
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Please make sure the vehicle is accessible and parked in a safe, reasonably level location with enough space for the technician to work. Please also provide access to the vehicle and remove anything that may interfere with the requested repair.
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Because Evie’s Mobiles Services, LLC performs services outside, severe weather may affect some appointments. If conditions make it unsafe or impractical to perform your service, we will contact you to discuss rescheduling.
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Same-day appointments may be available depending on our schedule, your location, the repair needed, and parts availability. Contact us as early as possible and we will let you know what we can accommodate.
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Accepted payment methods include all major credit cards, checks and cash.
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Warranty coverage may vary depending on the repair and parts used. Any applicable warranty terms will be provided with your service invoice.
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We understand that plans change. Please give us as much notice as possible if you need to cancel or reschedule. Late cancellations, missed appointments, or appointments where the vehicle is inaccessible may be subject to a service or cancellation fee.
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You can contact Evie’s Mobile Services, LLC by phone (call or text), email or submit a service request through our website ‘Contact’ page. Please include your name, location, vehicle year/make/model, and brief description of what the vehicle is doing so we can assist you as efficiently as possible.
(941) 626-0038
service@eviesmobileservices.com